Return Policy

Return Policy for SHORIF DIGITAL

Effective Date: 20/02/24

Thank you for shopping with SHORIF DIGITAL. We strive to provide the best digital products and services to our customers. However, due to the nature of our digital products, we have specific policies regarding returns, exchanges, and refunds. Please read our Return Policy carefully before making a purchase.

1. No Returns on Digital Products

Since all of our products are digital downloads (e.g., software, e-books, graphics, etc.), we do not accept returns or exchanges once a purchase is completed and the product is delivered to you.

2. Refunds

  • Refund Eligibility: Refunds are generally not offered for digital products, as they are immediately accessible after purchase. However, we may consider issuing a refund if:

    • There is a technical issue with the product that prevents you from using it as intended.
    • You accidentally purchased the wrong item, and the issue is raised within [insert number of days, e.g., 7 days] of the purchase date.
    • The product is found to be defective or not as described on our website.

  • Refund Process: To request a refund, please contact us at tanjimunhasan37@gmail.com with details of your purchase and the reason for the refund request. We will review the request and get back to you as soon as possible. Approved refunds will be processed back to the original payment method.

3. Defective or Incomplete Products

If you experience any issues with the digital product, such as defects, missing files, or any technical malfunction, please contact us within [insert number of days, e.g., 14 days] of purchase. We will investigate the issue and, if necessary, provide a solution, such as sending a corrected file or offering a replacement product.

4. Order Cancellation

Once a digital product has been delivered, we cannot cancel the order. Please be sure to double-check the product details and ensure it is the correct item before making your purchase.

5. Customer Support

If you encounter any issues with your purchase or have questions about our products, please do not hesitate to contact our customer support team. We are here to help resolve any problems you may experience.

You can reach us at:

6. Changes to the Return Policy

We may update or modify this Return Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically to stay informed.